---

WMATA TAMO  | Washington, DC              June 2020 – Present 
Senior Business Analyst (for KKCS)

• Serve as the Project Lead for the Asset Management Lifecycle Plans (AMLP) Task by analyzing data and stakeholder management and documenting the full lifecycle of the Asset.
• Lead the development of mission-critical AMLP according to the Federal Transit Administration (FTA) MAP-21 requirements templates.
• Project Manager for the SilverLine Phase 2 Data Induction and Asset Verification teams. Facilitating stakeholder engagement workshops and reporting to the Program Manager and Task Leads.
• Create a fully automated Task tracker utilizing Power BI, Power Automate and SharePoint to deliver retime reporting and analysis to create project visibility. • Create and maintain an Enterprise Asset Management WBS for all tasks associated with the SilverLine Phase 2 Data Induction and Asset Validation and Verification; WMATA Asset Management Lifecycle Plans; and Transit Asset Condition Assessment task.

National Grid | Garden City, NY                                Feb 2017 – June 2020
Senior Resource Planning Analyst

• Assistant Program Manager in the development of annual Work and Resource plans for the Long Island, NY group. The program oversaw over 141 miles of assets valued at over $450 M
• Developed and maintained relationships with key stakeholders that resulted in less rework of project deliverables due to incomplete and unclear requirements
• Created and maintained reports using SQL, MS Access, Alteryx workflows, and Tableau Dashboards. These automated reports replaced manual reports and therefore improved operational efficiencies and decision-making procedures by over 55% more effective.

CSRA(Now GDIT)|Falls Church, VA                                  Aug 2015 – Feb 2017
Senior Business Analyst

• Provided technical and management support services for the implementation of the James Zadroga 9/11 Health and Compensation Act, which aids 76,000 individuals, who were affected by 9/11, in healthcare benefits for the next 75 years.
• Relationship management between project team, stakeholders and development team.
• Created the Requirements Definition Documents and Test material on the project within the System Integration Testing (SIT) environment.
• Researched components for the Capability Statement for the Department of State (DoS): Hybrid Information Technology and Telecommunications Services for State – Phase II (HITTSS II)
• Provided subject matter expertise (SME) for the re-compete bid for World Trade Center: Healthcare Program (WTCHP)
• Assisted the companies with their separation from CSC and Merging with SRA in the process of forming the current company CSRA. Tracked, mitigated, and created appropriate actions for over 250 company Software-as-a-Service (SaaS) Projects. Management of stakeholders, vendor relations, risk, and project schedule.

SCOM | Miramar, FL                                                             Apr 2013 – Aug 2015
E-911 Test Engineer

• Tested, analyzed, and troubleshoot Public Safety Answering Point for AT&T and Sprint for Enhanced-911 (Local and Federal).
• Tested and aided in resolving errors with E-911 calls over the networks across NY, NJ, CT, and PA.

Janam Technologie| Woodbury, NY                        Oct 2012 – Feb 2013
Repair Technician

• Ownership of the management and repair of >70% of the company’s devices
• Resolved and mitigated Level 1-3 customer service calls.

Sid Harvey | Garden City, NY                                           Apr 2008 – Oct 2012
Supervisor

• Aided in test data migration and resolved issues related to changes to MS SQL 2008 R2 database.
• Trained, lead, and managed a team of 14 members in the catalog department.
• Informed management decision-making around the selection and acquisition of new catalog software and services through in-depth research and presentation.